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Magic Touch Water Co.

Why choose us

Quality water at a price that makes sense.

Our mission is simple: give every home in our community quality water at a price that makes sense — one transparent price, installed by an insured professional from our team, with no sales pressure. Water treatment has a reputation problem: long presentations, scare tactics, and a price that moves depending on how hard you push back. We built the company to be the opposite.

01

One transparent price

The price you're quoted is the price you pay — in writing before anything is scheduled. If something unexpected turns up, we tell you before any work is done.

02

Phone and video first

A short conversation sizes the system. No one in your living room unless you ask.

03

Licensed plumbers or insured professional installers

Trained on our systems and installing to a written standard, with a walkthrough and a welcome packet on what to expect from your new system.

04

Written warranty, pay on completion

Workmanship and equipment coverage in writing. You pay when the work is done — never before.

What we stand for — CLEAR

Written as what you get, not what we hope. Every line is already how the company is set up.

  • Community. We live here and drink this water. You get: our name on every install and a real person at (904) 875-8206. We won’t: hand you to a call center.
  • Local. Nassau County and Jacksonville, by ZIP code. You get: your utility's published number read with you on the call. We won’t: pretend to know your water without the data — and if you'd rather have it tested at the house before we install, we'll come do it.
  • Education. You get: a plain explanation of what's in your system, what each part does, and what it's doing for your water. We won’t: oversell you things you don't need.
  • Affordability. You get: one transparent price, in writing before anything is scheduled. We won’t: start high and come down as you push back.
  • Reliability. You get: a licensed plumber or an insured professional installer trained on our systems, working to a written standard, a 12-month workmanship warranty, and the manufacturer's equipment warranty passed through. The limit, stated plainly: filters, membranes and media are wear items on a schedule — they aren't warranty parts.

“Some people are fine with whatever comes out of the tap. If you want to be sure your family is getting quality water, straight from the tap, we built these systems for you — and you’ll know the price before we ever come to your house.”

— Ian Robinson, Owner

Why we started

Better water shouldn’t be complicated — or overpriced.

We started this company after our own experience with hard water in a new home: spots on the glass, shower heads that clogged and lost pressure, skin that felt dry after every shower, and buying water instead of drinking from the tap. The first quote to fix it was “$10,000+” for a standard system. When we learned what the equipment actually costs — and how much of that quote was paying for the sales process rather than the system — we knew there was a better way to do this.

Hard water is the kind of problem nobody thinks about until they’re replacing an appliance, scrubbing scale off a shower door, or wondering why their skin feels the way it does. We never want a customer to feel like fixing it is out of reach.

Selling this way costs less than the old in-home model — and that savings is built into our pricing.

Every home is different. A short-term rental that needs capacity. A two-person household that wants the best water possible. A full house with kids and in-laws. We start by understanding yours — then we solve it.

How we work

  • A short conversation, not a sales appointment. By phone or video, we diagnose the problem and find the system that fits your home — without overselling you on things you don't need.
  • A written price before anything else. If it looks good, we get you scheduled. That's it.
  • In-home visits on request. If you'd rather we come out first, we're happy to.
  • Wells and unusual water get tested on site before we quote — every time.
  • Pay when the work is done. Not before.

What you get

  • A standard system that solves most homes' needs, priced to be affordable.
  • Options when you need them — larger homes, well water, drinking-water upgrades and care plans — with a plain explanation of what changes and why.
  • Quality systems with long-lasting components, backed by a written warranty.
  • Installation by licensed plumbers or insured professional installers.

We won’t sell anything we wouldn’t put in our own home.

Get a fast quote

Ready for quality water, straight from the tap?

Pick your system and get the price in writing — we reach out within minutes during business hours.

  • One published price
  • City water and wells
  • No hour-long presentation